Trust Center
Sub-processor register
The named providers Omniday relies on, what each one processes and where. This register mirrors Annex A of our data processing agreement. We give at least 30 days’ notice before adding or replacing a sub-processor, giving your organisation the right to object.
| Sub-processor | Purpose | Region | Data categories | Transfer basis |
|---|---|---|---|---|
| Microsoft Azure Microsoft Ireland Operations Ltd, Ireland | Cloud services: hosting, database, AI services (language and speech), performance monitoring | EU | All tenant data processed by the platform; conversation content and call speech for AI processing | EU processing; Microsoft Products & Services DPA + SCCs |
| Twilio Twilio Inc. and its affiliates (EU data residency where available) | Communication services: email delivery and telephony (phone numbers and calls), where activated | EU endpoint | Recipient email addresses and message content; caller phone numbers and call speech, processed in real time and not recorded | EU data residency where available; SCCs for any transfer outside the EU/EEA |
| EasyTable ApS EasyTable ApS, Denmark | Table-booking integration (as configured per customer) | EU (Denmark) | Booking details: name, contact details, party size, time | EU processing |
| Microsoft Entra External ID Microsoft Ireland Operations Ltd, Ireland | Identity & authentication for operator accounts | EU | Operator names, email addresses, sign-in metadata | EU processing; Microsoft Products & Services DPA |
To be notified of sub-processor changes, or to receive the full DPA with Annex A, contact hello@omniday.ai. See also data locations for the layer-by-layer view of the chain.