Trust Center
Sub-processor register
The named providers Omniday relies on, what each one processes and where. This register mirrors Annex A of our data processing agreement. We give at least 30 days’ notice before adding or replacing a sub-processor, giving your organisation the right to object.
| Sub-processor | Purpose | Region | Data categories | Transfer basis |
|---|---|---|---|---|
| Microsoft Azure Microsoft Ireland Operations Ltd, Ireland | Hosting, database, AI language model processing, performance monitoring | EU | All tenant data processed by the platform; conversation content for AI processing | EU processing; Microsoft Products & Services DPA + SCCs |
| Twilio SendGrid Twilio Inc., USA (EU data residency) | Transactional email delivery | EU endpoint | Recipient email addresses and message content | EU residency endpoint; SCCs with US parent |
| Langfuse GmbH Langfuse GmbH, Berlin, Germany | LLM observability & quality monitoring | EU (Ireland) | Chat messages, scrubbed of personal data before export | EU processing; DPA with Langfuse GmbH |
| EasyTable ApS EasyTable ApS, Denmark | Table-booking integration (as configured per customer) | EU (Denmark) | Booking details: name, contact details, party size, time | EU processing |
| Microsoft Entra External ID Microsoft Ireland Operations Ltd, Ireland | Identity & authentication for operator accounts | EU | Operator names, email addresses, sign-in metadata | EU processing; Microsoft Products & Services DPA |
To be notified of sub-processor changes, or to receive the full DPA with Annex A, contact hello@omniday.ai. See also data locations for the layer-by-layer view of the chain.