Integrations that finish the work.
An answer is only useful if the next step happens. Omniday integrates where the work is completed — starting with the booking journey.
The EasyTable workflow
LiveA guest asks about a table
In the chat widget, in their own words — no forms, no menus.
Omniday understands the request
Party size, date, time and special circumstances are picked out of the conversation.
The guest is guided into the EasyTable booking journey
The booking happens in the restaurant's real system — not a parallel calendar.
A special request becomes a structured case
The birthday cake, the window table, the allergy note — captured with context for the team.
Booking journey support, live at Café Mauritz.
How Omniday integrates
Answer
Ground answers in a system's data.
Guide
Guide the customer into an existing journey.
Read
Look up status and details.
Write
Create or update records.
Handoff
Route work to the right person or system.
Insight
Learn from outcomes across enquiries.
Where we're heading
Only what is labelled live is live. Everything else is roadmap, and every new integration launches on the same EU data-chain standard.
Hospitality — now
LiveEasyTable booking support (live at Café Mauritz), email replies with human approval, knowledge from your own content, feedback routing.
Enterprise foundation — next
Coming soonMicrosoft 365, CRM, SSO, webhooks/API and document stores.
Regulated vertical packs — later
Designed forRecord systems and workflows for controlled service operations.
Voice — later
Coming soonSame EU data-chain standard, clearly labelled when it launches.
See how Omniday can handle routine enquiries
and turn exceptions into structured work.
Book a demo, or start with the architecture and the EU data chain.